Support — Word Quilt

Help and contact

Word Quilt is a word puzzle game for iPhone and iPad by Had Games. If your question isn't answered here, email us.

Common questions

Does my progress sync between devices?

Yes, through iCloud, with no account to create. Install Word Quilt on another device signed in to the same Apple ID and your progress comes across. iCloud needs to be turned on for Word Quilt in Settings.

My progress is gone.

Reinstall the game on a device signed in to your Apple ID and the iCloud backup restores automatically. If it doesn't, email us before starting over.

I bought Remove Ads or a fabric and it didn't arrive.

Purchases restore automatically when the game first opens. If the banner is still there, close the app completely and reopen it once. If that doesn't fix it, email us with the date of purchase.

I have a word to suggest, or one that shouldn't have counted.

Please tell us. This is how the word list gets better. Open Settings and tap Suggest a word · Report a problem, which fills in your app version for us.

Are there forced ads?

Rewarded videos are always optional. The banner can be removed permanently with a one-time purchase.

I'm in the UK or the EU and want to change my ad consent.

Open Settings and tap Privacy options to reopen the consent form and change your answer.

Contact

Email haddanw@gmail.com with bugs, word suggestions or ideas. For bugs, include your device model and iOS version.